Clean a favourite mug without scratching it
Start with a soft tool and the maker’s care instructions, especially when a mug carries a decorative finish.

A mark is not always a reason to scrub harder
An everyday mug can collect drink residue, fingerprints and marks that are more stubborn than ordinary washing removes. Before reaching for a scourer, check what the mug is made from and how it is decorated. A ceramic body, a printed image and a metallic detail may have different care limits. The fact that the mug holds hot tea does not mean every cleaning chemical is suitable.
Read the manufacturer's guidance, including any exceptions for particular finishes. Dishwasher safe is a claim about the specified product, not every mug that looks similar. If you do not know the maker, use caution and avoid aggressive treatments, especially on a sentimental or handmade piece.
Begin with a soft cloth or sponge and a suitable dishwashing detergent. Clean the inside, handle and base as well as the obvious rim. Rinse thoroughly so you can assess the surface without a film of soap. Let residue soften only if soaking is allowed for that mug; do not assume prolonged immersion is harmless to every material or decoration.
If a mark remains, ask whether it is removable dirt, a metal contact mark, worn decoration or damage to the glaze. These are not interchangeable. Repeated abrasive scrubbing can change the finish without addressing the underlying issue. Do not use a knife or metal scraper to investigate it.
Make routine cleaning easier
Wash the mug reasonably promptly after use so a drink does not dry into a thick layer. If immediate washing is impractical, follow any permitted rinsing method rather than leaving the cup hidden on a desk for days. A small routine reduces the need to improvise stronger cleaning later.
When using a dishwasher approved for the mug, position it securely so it is not knocking against another heavy item. Follow the maker's recommended programme and detergent where specified. A delicate decorative finish may call for hand washing even if other mugs in the cupboard go into the same machine.
Inspect the rim and handle during cleaning. A chip, crack or loose handle is a use problem, not something that cleaning can repair. Stop using a damaged mug for drinks and ask the maker for guidance if its condition is uncertain. Do not disguise a crack with a household adhesive and assume it is suitable for food contact.
Dry the mug and store it where the rim is protected from knocks. If stacking is intended, make sure the shapes fit together without forcing handles or edges. Keeping a favourite mug useful is often about gentle ordinary washing and careful handling, with a clear stopping point when a remaining mark would require a treatment the finish was never meant to tolerate.
Further information